We have confirmed that malicious direct mail postcards (hereinafter referred to as DM) are being sent, pretending to be from our company and encouraging people to purchase or write reviews on Amazon (https://www.amazon.co.jp/) and Rakuten Ichiba (https://www.rakuten.co.jp/) in exchange for refunds or rewards.
The postcard DM in question has had its company name and head office address partially altered. It also includes a QR code that connects to a LINE account, through which Although they encourage you to purchase and review products, they are not affiliated with our company in any way.
We ask that our customers take sufficient precautions to avoid any trouble or damage.
[What to do if you encounter trouble or damage]
If you experience any trouble or have been victimized through a direct postcard or LINE account, please contact the official consultation center listed below.
・Consultation desks at each prefectural police headquarters
https://www.npa.go.jp/bureau/cyber/soudan.html
・National Consumer Affairs Center of Japan, Cross-Border Consumer Center
https://www.ccj.kokusen.go.jp/
